Front Desk Receptionist / Office Assistant
North East Dealer Services North East Dealer Services Raynham, MA Raynham, MA Part-time Full-time Part-time Full-time $16 - $17 an hour $16 - $17 an hour 19 hours ago 19 hours ago 19 hours ago Family owned Domestic dealership is looking for a receptionist to add to their dynamic team.
Responsibilities Answer phones and direct consumer to the proper department and follow up in a timely manner Calculate the customer's bill using the dealership's computer system Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket Make change accurately and issue receipts to customers Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution This position will also be responsible for basic accounting skills and knowledge of routine accounting functions in both accounts receivable and accounts payable Assist with scheduling and confirming sales appointments Operate switchboard telephone system Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold Assist the managers with various clerical duties as needed Be friendly, professional, courteous and efficient when working with all customers and employees Other office duties as assigned Qualifications Excellent listening/communication skills, outgoing and positive personality Professional appearance Good work ethic Monday 9-8 Tuesday, Wednesday & Thursday 4-8 and Sunday 11-5 Job Types:
Full-time, Part-time Pay:
$16.
00 - $17.
00 per hour Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Responsibilities Answer phones and direct consumer to the proper department and follow up in a timely manner Calculate the customer's bill using the dealership's computer system Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket Make change accurately and issue receipts to customers Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution This position will also be responsible for basic accounting skills and knowledge of routine accounting functions in both accounts receivable and accounts payable Assist with scheduling and confirming sales appointments Operate switchboard telephone system Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold Assist the managers with various clerical duties as needed Be friendly, professional, courteous and efficient when working with all customers and employees Other office duties as assigned Qualifications Excellent listening/communication skills, outgoing and positive personality Professional appearance Good work ethic Monday 9-8 Tuesday, Wednesday & Thursday 4-8 and Sunday 11-5 Job Types:
Full-time, Part-time Pay:
$16.
00 - $17.
00 per hour Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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